With the World
Terms & Conditions
Effective Date: May 25, 2018
Last updated Date: May 18, 2018
ABOUT US
The Murge Apps are owned and developed by Pure Solo Limited ('Murge' or 'we'), incorporated in England and Wales with registration number 06107958, whose registered office is at 115b Drysdale St. London N1 6ND U.K.
OUR SERVICE
Our service ("Service") is currently as described below. We reserve the right to change the Service from time to time and to withdraw any features of the Service without giving notice.
Among other features of the Service, Users can utilise the Murge App which may provide them with the means to:
  • purchase and/or stream audio and visual content ("Murge Content");
  • record audio/visual content, videos, images and similar content ("User Content");
  • mix Murge Content with User Content to produce derivative content (a "User Version"); and
  • Share User Content and User Versions to the Murge App or to any affiliated sites, including Social Media so long as any such sharing is directly from the Murge App.
  • Send and receive Direct video messages to or from one or more Users
In addition, Users can upload into the Murge App, content previously created or imported by them and stored on their device (“Uploaded Content”), subject to the Copyright restrictions outlined herein.
User Content, User Versions and Uploaded Content are together referred to herein as "Content".
REGISTRATION PROCESS
You may sign up with Murge as a User for free but use of the App is subject to these Terms & Conditions.
When you sign up, we may ask you to provide certain information about yourself that is true, accurate, and up to date. Should any of your registration information subsequently change, please go to “Settings” and make the required changes.
By clicking the Sign Up button and registering with Murge you agree that we may from time to time, send you emails regarding updates to the service, offers or new content. You can stop receiving these emails at any time by clicking the ‘unsubscribe’ link at the bottom of the email.
Minors and children under the age of 13 years are not eligible to use the Service under any circumstance and must not attempt to register with Murge. Furthermore, if you are under the age of 18 you must have the consent of a parent or guardian who is at least 18 years old.
PASSWORD AND SECURITY
On registration you will select a username and password. You must keep your password secure and must not disclose it to or share it with anyone.
You will be responsible for all activities and orders under your password. If you know or suspect that someone else has your password, you should go to “Settings” and change it yourself and if this is not possible contact us.
We reserve the right to change your password if we believe that it is no longer secure.
If you forget your password please click the "Forgot Password?" link where you will be able to reset your password if you satisfy our security check.
PRIVACY POLICY
For the purposes of registration, we gather data and certain other information about you. The gathering of this information is subject to the EU General Data Protection Regulation (GDPR) and its potential use is outlined in our Privacy Policy. By using the App and the Service, you are agreeing to be bound by our Privacy Policy.
USE OF THE SERVICE
You may utilise the App solely for your own personal use. You must not use any content from the App for any unauthorised, commercial or illegal purpose, or re-sell the Service.
In particular, you may not use the App for any of the following purposes:
disseminating any unlawful, harassing, defamatory, abusive, threatening, harmful, obscene, or otherwise objectionable material or otherwise breaching any laws;
transmitting material that encourages conduct that constitutes a criminal offence, or otherwise breaches any applicable laws, regulations or code of practice;
interfering with any other person's use or enjoyment of the App; or
making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner.
If you breach this provision, you will be responsible for any losses and costs resulting from your breach.
From time to time the Murge App is available in countries throughout the World. From whichever country you choose to access the App, you do so on your own initiative and are responsible for compliance with any applicable local laws.
USE OF CONTENT
Due to Copyright restrictions, you must not use any Content for commercial activity of any sort without the express written permission of any and all Copyright owners, such permission to be obtained through Murge and/or Pure Solo Ltd. This includes, by definition, Murge Content, User Content, User Versions and Uploaded Content.
In particular, any Uploaded Content must not infringe any Copyright or other Legal restrictions and it is the User’s responsibility to ascertain whether or not this would be the case before uploading.
CANCELLATION, SUSPENSION AND TERMINATION
You can cancel your use of the App at any time by deleting it from your device.
We reserve the right to suspend your use of the Service at any time for operational, regulatory, legal or other reasons.
We may terminate your use of the Service with immediate effect if you breach any of these Terms.
SERVICE ACCESS
Whilst we try to ensure that the Service is normally available 24 hours a day, we cannot be held responsible if, for any reason, the Service is unavailable at any time or for any period.
Access to the Service may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond our control.
Although we make all reasonable efforts to ensure that the server that makes the Service available is bug and virus free, we cannot provide any guarantee in this respect.
You are responsible for obtaining Internet access to use the App from wherever you are in order to access the Service. We cannot be held responsible for your failure to access the Service or use the Service from any location or due to any third party software which may be required. Any access fees incurred in using the App (e.g. data charges) and any equipment necessary to access the Service are your responsibility.
Owing to the nature of the Internet and the fact that your access to the Service involves functionality outside our control, we cannot be held responsible for technical problems that you may experience with the App or the Service.
We do not guarantee that the App will be compatible with your device. While we try to provide the App using all reasonable care, we cannot be held responsible for any corruption or loss of data held on your computer, or any damage caused to your device resulting from your use of the Service.
GRANT OF LICENCE FOR APP
Users are granted the non-exclusive, non-transferable right to play, stream or view the Content provided in the App in the formats made available by Murge.
Subject to these Terms & Conditions, users are granted the non-exclusive, non-transferable right to use the App to record User Content, to synchronise their own User Content with Murge Content to produce a User Version and to share to the Service and to Social media their own User Content, User Versions and Uploaded Content complying with these Terms.
APP UPDATES
In order to ensure that the Service is functioning at its best, from time to time we may ask you to upgrade to a newer version of the App. In addition, we may find it necessary to send you automatic fixes or support files.
If we make a modification that materially affects your privacy, we will aim to notify you of such modification and we will update these Terms and/or the Privacy Policy accordingly.
TERMS FOR BUYING AND/OR STREAMING MURGE CONTENT
Once you have registered as a User, you can stream Content from within the App.
Where applicable, any price payable for any Content is as set out as advertised in the App. All prices include VAT (where applicable) unless otherwise stated.
We reserve the right to change any prices of Content from time to time.
All payments are made through the Apple App Store or the Android Store.
The purchase and/or streaming of Murge Content brings into existence a legally binding contract between you and Murge. If we cannot accept your request to purchase or stream for any reason, we will notify you as soon as possible. You are not able to cancel the purchase of any Murge Content after you have accepted that purchase.
You agree to use any Content (as defined above under the heading “Our Service”) obtained through the App for your non-commercial, personal use only. You therefore also must not use any Uploaded Content, Murge Content or any User Version for commercial activity of any sort. Please note that any use you make of any Content is subject to these Terms & Conditions, in particular the above paragraph “Use of Content”
You agree that you will not circumvent any technological protection measures in whatever form incorporated with your stream through the App and will not encourage or permit others to do so. You will not reverse engineer any technological protection measures incorporated with any Content.
You must observe and comply with all applicable laws pertinent to the utilisation of any Murge Content through the App.
The Service may, from time to time, contain advertisements. In consideration for Murge giving you access to and use of the Service, you agree that we, our affiliates and any third party partners may place advertising on the Service and accept that, as the Service contains content that you and other users have provided, advertising may from time to time appear near your content. For the purposes of clarity, we will never share any of your personal information with advertisers without your explicit consent.
USER CONTENT
Users may share their own User Content and User Versions to the App, any authorised web sites associated with the App or on Social Media channels. Users retain ownership of shared User Content (but have no ownership of Murge Content and please take careful notice of the terms for streaming Murge Content in the above paragraph) but, by sharing any User Content or User Version you grant Murge the non-exclusive, transferable, assignable, sub-licensable, perpetual, worldwide and royalty-free right to use, reproduce, distribute, publicly display, transmit to the public, publicly perform, make derivative works using and otherwise use the shared User Content and/or User Version in all media, formats and contexts for any purpose including but not limited to the promotion of the Service or related business activities and including making commercial use of the User Version and retaining any commercial benefit (the “Rights”).
You are responsible for the material content of your User Content, User Versions and Uploaded Content and any non-music content, whether Audio, Visual or Audio/Visual, that you share to the App. By sharing User Content, User Versions and Uploaded Content you confirm that:
  • you own or control all the rights necessary to share the Content (or non-music content) to the App and to grant Murge the Rights referred to above;
  • the shared Content (or non-music content) does not infringe the rights of any third party (including without limitation performance rights, copyright, moral rights, composition rights, privacy rights and publicity rights);
  • the shared Content (or non-music content) is not abusive, offensive or defamatory in any way; and
  • the shared Content (or non-music content) does not contain any code which may be harmful to the Murge servers or devices or those of other Users (including without limitation viruses, Trojan horses, worms, spyware, and corrupt files).
You agree not to forward, circulate, broadcast, perform, publish or disseminate any User Version to any third party except as expressly authorised by Murge.
You agree that in creating Content using the App or by uploading Content into the app, you will use that Content in compliance with these Terms and that any other use could constitute an infringement of copyright under the national laws of any jurisdiction from which the App is accessible.
Users creating Murge videos may be asked to enable location services for the purpose of attaching your location to your content. Note that this location services request is a one time request and will stay active until such time as it is disabled by you. While location services is enabled and you choose to attach your location to your content, that location information will be transmitted and stored on our servers. You can disable location services for the app at any time.
Murge reserves the right to co-operate with any law enforcement authority or court order requesting or directing Murge to disclose the identity or locate anyone sharing any material in breach of these Terms.
Murge reserves the right to remove any Content, including any non-music content you share to the App, without providing prior notice and at its sole discretion and accepts no liability for removing such Content. Murge may remove any Content or any non-music content which it reasonably regards as infringing any other person’s intellectual property or other rights.
If you are a copyright owner and are concerned that any Content (or any non-music content) used in the Service infringes your rights, please send written notice to Pure Solo Ltd, 12 Melcombe Place, London NW1 6JJ U.K. including:
  • the full name and address of the sender of the notice;
  • details of the location of the information in question; and
  • details of the unlawful nature of the alleged infringement in question.
RESTRICTIONS ON USE OF THE CONTENT
The Content is intended for your own personal, non-commercial use. You may not (and must not permit a third party to) use the Content in any way for commercial use or exploitation.
The Content (including any underlying copyrights) is protected by copyright laws or the related laws of each jurisdiction and except as mentioned below may not be distributed to third parties. Any commercial exploitation will amount to an infringement of the copyright owners’ rights and may be a criminal offence.
Subject to these Terms & Conditions, Content may be shared:
  • in the Murge app
  • through any Murge-authorised affiliated networks
  • on any approved Social media platforms
However, please note that any of the above permitted uses must be non-commercial and fully compliant with all Terms & Conditions as outlined herein
Please also refer again to the above concerning the use of User Content.
COMMENTS, SHOUT-OUTS, DIRECT MURGES AND GENERAL COMMUNICATION WITH OTHER USERS
All personal information you display or communicate using the Service becomes public information and we are not responsible for the dissemination of any information you choose to make public.
Murge reserves the right to remove at any time communications that We reasonably consider to be obscene, defamatory or abusive.
We advise you to use extreme caution whenever you socialise or interact with people whom you have met via the Internet.
If you choose to personally communicate or meet with any other User by exchanging postal/email addresses, telephone numbers or otherwise via the interactive functionality of the Service, you do so at your own risk.
Murge cannot be held responsible for any consequences that flow from your decision to communicate or interact with other Users in places or under circumstances that we do not control.
DISCLAIMER OF LIABILITY
Murge does not specifically monitor Content and accepts no liability for anything contained therein. As a User, you share Content at your own risk and accept full responsibility and liability for its content. Murge does not endorse any Content shared to the App.
We will not have any liability arising out of or in connection with the App or the Service or any defects in the App or any Content for:
  • any business losses (such as loss of profits, business, contracts or goodwill); or
  • any delay in performance of the Service or any other matters due to any events outside our reasonable control; or
  • any unforeseeable losses or damages.
In the case of messages sent directly to one or more Users (Direct Murges) you understand that each individual video in that particular chain of Murge videos will be deleted from the Service after 24 hours and that Murge shall not in any way be held responsible for any loss of any kind resulting from that deletion.
We do not seek to exclude or limit our liability for death or personal injury caused by negligence, or for fraudulent misrepresentation, or any other liability which may not be excluded by law.
Nothing in these Terms will exclude or limit any of your rights under law as a consumer.
We will have no liability to you for any delay in performance of the App or the Service or any other matters to the extent that any such delay or other matters are due to any events outside our reasonable control.
We will have no liability for any Content shared to the App. Murge does not guarantee any confidentiality in relation to Content shared to the App or User Versions created.
Where you have shared Content to the App, you will be responsible for any losses and costs we may have resulting from a claim by a third party that there has been an infringement of its intellectual property rights in the User Content or User Version.
INTELLECTUAL PROPERTY RIGHTS
All intellectual property rights in any content in the App are owned by or licensed to Murge. No intellectual property right in any content in the App is intended to, and shall not be deemed to, transfer to any person who accesses the Service.
Murge may at its own discretion and without giving notice alter, remove or suspend any part or any content in the App or Site. In no event will Murge be liable for any loss or damage arising as a result of modifications made to the App.
NOTICES
Unless otherwise stated in these Terms, all notices from you to us must be in writing and sent to our contact address at 12 Melcombe Place, London NW1 6JJ U.K. and all notices from us to you will be displayed on our website from to time.
GOVERNING LAW AND JURISDICTION
These Terms are governed by English law and you and we agree to submit to the non-exclusive jurisdiction of the courts of England and Wales.
CONTACT DETAILS
If you require further information about Murge, our group companies, or any content on the Site, please contact us at customerservice@murge.zendesk.com

MURGE MOBILE & ONLINE APPLICATIONS END USER LICENCE AGREEMENT (EULA)

25th May 2018
Please read the entire terms of this End User Licence Agreement ("EULA"), which apply to all Murge Apps. Downloading and running any of the Apps confirms your acceptance of the Murge Terms & Conditions and EULA.
We may modify the terms of the EULA from time to time.
Please note that the terms of the EULA are in addition to the Murge terms and conditions ("Terms and Conditions") as set out above and privacy policy ("Privacy Policy") and which also apply to you. Definitions in the Terms and Conditions and Privacy Policy have the same meaning in this EULA.
Licence
The Murge App technology is owned by Pure Solo Limited ("Murge" or “We”), incorporated in England and Wales with registration number 06107958 and whose registered office is at 115b Drysdale St. London N1 6ND U.K.
Murge grants you a non-exclusive, non-transferable licence to use the Murge App for your own domestic, non-commercial purposes, subject to the terms set out in this EULA.
Restrictions on use of the App
You must not (and must not permit any third party to) adapt, reverse engineer, decompile, disassemble (except where this restriction is prohibited by law), modify, adapt or make error corrections to the Murge App in whole or in part, or analyse any data communication input or output stream generated by the App for the purposes of investigating data communication protocol.
You may not re-sell, rent, lease, transfer or sub-license the App or assign or otherwise transfer this EULA to any other person.
You may not use the App for any commercial purpose (as outlined herein) or for any unlawful purpose.
Restrictions on use of the Content
The Content (as defined in the Terms and Conditions, including (a) Murge Content, (b) User Content, (c) User Versions and (d) Uploaded Content) is intended for your own personal non-commercial use. You may not (and must not permit a third party to) use the Content in any way for commercial use or exploitation.
The Content (including any underlying copyrights) is protected by copyright laws or the related laws of each jurisdiction and except as mentioned below may not be distributed to third parties. Any commercial exploitation will amount to an infringement of the copyright owners’ rights and may be a criminal offence.
User Versions may be shared:
  • in the Murge app
  • through any Murge-authorised affiliated networks
  • on any approved Social media platforms
However, please note that any of the above permitted uses must be non-commercial and must not infringe any Copyright or other Legal restrictions.
Users may share their own User Content and User Versions to the App, any authorised web sites associated with the App or on Social Media channels. Users retain ownership of shared User Content (but have no ownership of Murge Content and please take careful notice of the terms for streaming Murge Content in the above paragraph) but, by sharing any User Content or User Version you grant Murge the non-exclusive, transferable, assignable, sub-licensable, perpetual, worldwide and royalty-free right to use, reproduce, distribute, publicly display, transmit to the public, publicly perform, make derivative works using and otherwise use the shared User Content and/or User Version in all media, formats and contexts for any purpose including but not limited to the promotion of the Service or related business activities and including making commercial use of the User Version and retaining any commercial benefit (the “Rights”).
Updates and additional software
This EULA applies to all updates, upgrades, supplements, add-on components and new versions of the App that Murge may make available to you, unless Murge provides other terms along with the update, upgrade, supplement, add-on component, or new version.
To use a version of the App identified as an update, upgrade, supplement, add-on component or new version, you must first be licensed for the App to which the update, upgrade, supplement, add-on component or new version applies. Murge will not be responsible in any way for your use of or failure to use any update, upgrade, supplement, add-on component or new version of or to the App supplied to you by Murge.
Warranties and liability
This App is supplied "as is" and Murge gives no undertaking that the App will be of a particular quality or fit for a particular purpose except as described in the App. While we use all reasonable efforts to ensure that the use of the App will be uninterrupted or error free and will not infringe any third party rights, we do not give any guarantee of this.
We will not have any liability arising out of or in connection with the App or any defects in the App for any business losses (such as loss of profits, business, contracts or goodwill) or any unforeseeable losses or damages.
We will have no liability to you arising out of your use of the App or inability to use the App due to any events outside our reasonable control.
In the case of messages sent directly to one or more Users (Direct Murges) you understand that each individual video in that particular chain of Murge videos will be deleted from the Service after 24 hours and that Murge shall not in any way be held responsible for any loss of any kind resulting from that deletion.
We do not seek to exclude or limit our liability for death or personal injury caused by negligence, or for fraudulent misrepresentation, or any other liability which may not be excluded by law.
Any personal information gathered as part of the registration process will be stored securely on our servers and will be subject to the EU General Data Protection Regulation.
Nothing in the EULA will exclude or limit any of your rights under law as a consumer.
Please note that you are responsible for any of your own User Content and User Versions (as defined in the Terms and Conditions above) that you create and/or share to the App.
If you breach the terms of this EULA, you will be responsible for our losses and costs resulting from your breach.
Security
It is your responsibility to implement anti-virus measures relating to your systems and devices.
Intellectual property rights
The App is protected by copyright and other intellectual property rights, which are owned by the Company and its licensors.
You have no rights in or to the App other than the right to use it in accordance with the terms of this EULA.
The App is licensed to you strictly for use that does not infringe the rights of any third party (including without limitation performance rights, copyright, moral rights, composition rights, privacy rights and publicity rights). If you use the App in any way which infringes the rights of any third party, you will be in breach of the terms of this EULA, and you will be responsible for any losses and costs which result from the infringement.
Termination
We may terminate this EULA at any time if you breach any of the terms of this EULA.
You may terminate your use of the App at any time by deleting it from your device
On termination of this EULA for any reason, all rights granted to you under this EULA immediately cease and you must immediately stop using the Murge App.
Notices
All notices from you to us must be in writing and sent to Pure Solo Ltd at 12 Melcombe Place, London NW1 6JJ, U.K. and all notices from us to you will be displayed on our website from to time.
Governing Law and Jurisdiction
This EULA is governed by English law and you and we agree to submit to the non-exclusive jurisdiction of the courts of England and Wales.

PRIVACY POLICY

Effective 25th May 2018
Pure Solo Ltd ("us", "we", or "our") operates the Murge mobile application (the "Service").
This page outlines our policies regarding the collection, use and disclosure of Personal Information when you use our Service.
In this Privacy Policy, words defined in the Pure Solo Terms and Conditions ("Terms and Conditions") have the same meaning.
We will not use or share your information with anyone except as described in this Privacy Policy.
We use your Personal Information for providing and improving the Service.
By using the Service, you agree to be bound by this Privacy Policy and to the collection and use of information in accordance with this policy. Unless otherwise defined, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.
For the purpose of the EU General Data Protection Regulation (EU) 2016/679, (GDPR), the data controller is Pure Solo Limited, incorporated in England and Wales with registration number 06107958, whose registered office is at 115b Drysdale St. London N1 6ND U.K. (”Pure Solo” or “we”).
INFORMATION COLLECTION AND USE
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:
  • your email address
  • your location
  • information that you provide by filling in forms on the Service. This includes information about you (and your parent or guardian, if you are under 18) which you may be asked to provide when registering to use the Service, posting material or requesting further services. We may also ask you for information when you enter a competition, prize draw or other contest run by Pure Solo, enter a promotion, and when you report a problem with the Service.
  • if you contact us, we may keep a record of that correspondence.
  • details of any transactions you carry out through the Service and the fulfillment of such.
  • details of your visits to the Service including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.
  • we may collect and send information about each of your sessions to help us identify issues, evaluate how the App is used and provide the Service. Such information may include: the App version number and unique identifier numbers that allow us to distinguish between different devices and operating systems and different people using the App; your username; the duration of your session; and the number of times you download or stream any Content.
  • we may collect and send additional information to help us better understand your preferences, personalize certain content, recommend content to purchase or listen to, and share playlists.
  • content that you access through the Service using the App may contain security systems, known as digital rights management (or “DRM”), which may track and send to us play counts and other information to assist in providing the Service.
  • we may ask you to provide a testimonial regarding your experience of the Service. You are free to do so or not, but if we wish to publish your testimonial on the Service (which may include information identifying you personally such as your name), we will obtain your permission before doing so.
In addition to the information which you may provide at our request, we may collect certain information automatically, including, but not limited to:
  • the type of mobile device you use
  • your mobile device unique ID
  • the IP address of your mobile device
  • your mobile operating system
  • the type of mobile Internet browser you use, and
  • other statistics ("Log Data").
Furthermore, we may use third party services such as Google Analytics that collect, monitor and analyze this type of information in order to increase our Service's functionality. These third party service providers have their own privacy policies addressing how they use such information and will also be compliant with the EU General Data Protection Regulation.
Location Information
We may request and store information about your location. We use this information to provide certain features of our Service, to improve and customize our Service and to enable us to adhere to any territorial intellectual property restrictions which may be in place at a given time. Such request will be a one time request, however you can disable location services for the app at any time through your mobile device settings but, due to territorial licensing restrictions, disabling may block your access to certain content within the app.
WHERE WE STORE YOUR PERSONAL DATA
The Personal Data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfillment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. Countries outside the EEA may not provide the same level of legal protection for personal data as that found inside the EEA however, when handling data collected within the EEA, they are duty bound to comply with the General Data Protection Regulation. In addition, we will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.
If you are located outside the United Kingdom and choose to provide information to us, please note that we may transfer the information, including Personal Information, to the United Kingdom and process it there.
Your consent to this Privacy Policy, followed by your submission of such information represents your agreement to that transfer.
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. As such we make no warranties as to the level of security afforded to your data, except that we will always act with extreme care and in accordance with the General Data Protection Regulation.
In the event that a dispute arises with regards to the international transfer of data, you agree that the courts of England and Wales shall have exclusive jurisdiction over the matter.
Service Providers
We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.
These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. We will also ensure that such third party companies are compliant with the General Data Protection Regulation.
HOW WE USE YOUR PERSONAL DATA
  • We may use the Personal Data we hold about you in the following ways:
  • to ensure that Content from the Service is presented in the most effective manner for you and for your device.
  • to carry out our obligations arising from any contracts entered into between you and us.
  • to allow you to participate in interactive features of the Service, when you choose to do so.
  • as part of our own internal analytics program
  • We may provide our advertisers with aggregate information about our users. We may also use such aggregate information to help advertisers reach a certain audience However, we do not disclose information that could be identified as belonging to specific individuals.
Communications
From time to time we may request permission to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. Such requests will be specific and will be one time requests. In addition;
  • we may ask you to complete surveys or give feedback that we use for research purposes, although you do not have to respond to these.
  • if you are an existing customer, we may contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale to you.
  • if you are a new customer, we (or selected third parties) may contact you by electronic means (e-mail or SMS) with information about goods and services which may be of interest to you. In the event that this happens, you will be given the opportunity to opt out of receiving such communications.
You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.
DISCLOSURE OF YOUR PERSONAL DATA
  • We may disclose your Personal Data to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 736 of the UK Companies Act 1985.
  • We may disclose your Personal Data to third parties as follows:
  • in the event that we sell or buy any business or assets, in which case we may disclose your Personal Data to the prospective seller or buyer of such business or assets;
  • to third party data processors with whom we have a Agreement for the internal analysis of general data (for example Google Analytics), such data processors to be fully compliant with GDPR and unable to share data externally.
  • if Pure Solo or substantially all of its assets are acquired by a third party, in which case Personal Data held by it about its customers will be one of the transferred assets;
  • if we reasonably believe that we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Terms and Conditions, End User Licence Agreement and other agreements; or to protect the rights, property, or safety of Pure Solo, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
In the event of any of the transfers of information outlined above, your rights under the General Data Protection Regulation will not be affected.
ACCESSING YOUR INFORMATION
The EU General Data Protection Regulation (EU) 2016/679 gives you the right to access all information we hold about you. Your right of access can be exercised in accordance with the Regulation by writing to us at customerservice@murge.zendesk.com and any access request will be addressed within 30 days of receipt.
YOUR PROFILE AND PRIVACY SETTINGS
You can protect your privacy by using the privacy settings we offer on the Service. However, please bear in mind that any personal information you choose to include in your profile or account settings, such as your email address, telephone number, videos, photographs and comments, you include at your own risk.
Also please remember that any information which you post in any public areas of the Service can be seen by other users. We recommend that you are careful about what personal information you reveal in these areas as you do not know who may see and use this information for their own purposes, including in order to send you unsolicited marketing communications.
We advise you to be cautious about sharing your personal information with people that you do not know, and if you choose do so you should make sure that content shown on your profile does not include any personal contact information.
You can change any details in your account settings and adjust your privacy settings at any time via the Settings tab in the Profile section of the app. If you need any assistance with this, please contact us.
Links To Other Sites
Our Service may contain links to share content on other services that are not operated by us. If you share any content in this way, we strongly advise you to review their Privacy Policy as we have no control over, and assume no responsibility for, the content, privacy policies or practices of any third party sites or services.
PRIVACY OF MINORS
The Service is not available to anyone under the age of 13.
If we become aware that we have collected any personal information from any person under the age of 13, we will delete this information as soon as possible.
If you are under 18 years old, you must let your parent or guardian know about this Privacy Policy and the Terms and Conditions and they must give their consent for you to use the Service. Otherwise you are not eligible to use the Service and must not attempt to register with the Service.
If we become aware that we have collected any personal information from any person under the age of 18 without the consent of their parent or guardian, we will delete this information as soon as possible.
If you are a parent or guardian and you become aware that your child has provided us with Personal Information without your consent, please contact us.
Cancellation
You may cancel your registration with the Service at any time by contacting us.
Upon cancellation by you or us, we will delete any of your Personal Data which we hold as soon as possible, unless there is a legitimate reason for us to retain this information, in which case we will inform you that this is the case, citing the reasons and giving you the opportunity to respond.
CHANGES TO OUR PRIVACY POLICY
By using the Service, the Software and the Service, you consent to the terms set out in this Privacy Policy. Please be aware that we may need to amend these terms, for example, as new features are added to our Services. Please review our Privacy Policy regularly as we will rely on your continued use of the Service and our Services as indication of your continued consent to these terms, as they may be amended from time to time.
GOVERNING LAW AND JURISDICTION
This Privacy Policy is governed by English law and you and we agree to submit to the non-exclusive jurisdiction of the English courts.
CONTACT
Questions, comments and requests regarding this Privacy Policy are welcomed and should be addressed to customerservice@zendesk.puresolo.com
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